In the struggle to communicate at a basic level it’s easy to forget the power of a simple compliment. People like Mrs. Smith rarely get the chance to converse beyond the basics (i.e. “How are you feeling today?” “Are you in any pain?”). Imagine what a compliment means to someone who hasn’t heard one in years and is struggling with compromised health and the frailty of old age. The smile on Mrs. Smith’s face will be worth more than a thousand words.